Legal Document Last Updated: January 2026

Tk996 Terms & Conditions — Complete Usage Guide

Please read these Terms & Conditions carefully before using tk996. Everything you need to know about accounts, bonuses, betting, payments, and responsible gaming is clearly set out here.

What's covered in these Terms?

A quick overview of the key points before reading the full document

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Account Registration & Eligibility

Who can open an account on tk996, what the age requirement is, and why multiple accounts are prohibited — all covered in detail here.

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Bonus & Promotion Terms

Full details on wagering requirements, validity periods, and eligible games for the Welcome Bonus, cashback, and free spins.

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Deposit & Withdrawal Policy

Deposit/withdrawal limits, processing times, and required verification procedures for bKash, Nagad, and bank transfers.

Betting Rules & Limits

Minimum and maximum bet amounts, how odds are determined, and what happens when a match is cancelled — all clearly explained.

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Account Security & Verification

KYC verification, the ID submission process, reasons for account suspension, and how to reinstate your account.

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Responsible Gaming Commitment

Self-exclusion, deposit limit settings, underage protection, and how to access support.

1

General Terms & Acknowledgements

By accessing the tk996 platform or creating an account, you are automatically deemed to have accepted these Terms & Conditions. Please read all sections carefully — this document constitutes a legally binding agreement between you and tk996.

Tk996 reserves the right to amend, modify, or update these terms at any time. Members will be informed of any changes via the site homepage or email. Continued use of the platform after any such changes constitutes acceptance of the revised terms.

Important: These terms apply solely to personal, recreational use of tk996. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.

2

Account Registration & Eligibility Requirements

To register an account on tk996, the following conditions must be met:

  • The registrant must be at least 18 Years must be.
  • All information provided at the time of registration must be truthful, accurate, and up to date.
  • Each individual may only one account manage.
  • Members of the same household may open separate accounts provided they use different devices and separate bank accounts — however, any suspicious activity will be subject to investigation.
  • Immediate family members of tk996 employees are not permitted to open an account.
  • Tk996 reserves the right to accept or reject any registration at its discretion.

Identity Verification (KYC)

After registration, identity verification will be required before withdrawing beyond a certain amount or upon tk996's request. The KYC process involves submitting a copy of your national ID or passport, bank account details, and in some cases proof of residence.

Warning: Creating an account with false information or operating multiple accounts will result in all bonuses being cancelled and may lead to permanent account suspension.

3

Bonus, Promotion & Reward Terms

Before using any bonus offer on tk996, please read the specific terms for each promotion carefully. Some general rules are outlined below:

Bonus Type Wagering Requirement Duration Eligible Games
Welcome Bonus Bonus × 25 30 Days Slots, Live Casino
Cashback Bonus No Wagering 7 days All Games
Free Spins Win × 20 7 days Selected Slots
Reload Bonus Bonus × 18 14 Days Sports, Slots
VIP Cashback No Wagering 30 Days All Games
  • Each bonus may only be claimed once. The same bonus cannot be claimed across multiple accounts within the same household or on the same device.
  • Withdrawing while a bonus is active without completing the wagering requirement will result in the bonus being forfeited.
  • Tk996 reserves the right to void any bonus if misuse or exploitation of bonus terms is detected.
  • For certain games, bonus wager contributions may count at 100% or less toward the wagering requirement.
4

Betting Rules, Limits & Dispute Resolution

Before placing bets in the tk996 Sports Betting section, please take note of the following rules:

  • Minimum Bet: ৳20 (Sports), ৳50 (Casino).
  • Maximum bet: Varies depending on account type and game.
  • Once a bet is confirmed, it cannot be cancelled or modified — so always double-check before placing your bet.
  • If a match is completely cancelled or no official result is declared, the full bet amount will be refunded.
  • Bets that have already been settled in live betting are non-refundable.
  • If incorrect odds are displayed due to a system error, tk996 reserves the right to void the affected bet.
  • In an accumulator bet, if one match is cancelled, that leg will be settled at odds of 1.00.

Dispute Resolution: Any dispute regarding a bet outcome must be raised with the support centre within 48 hours. tk996's decision shall be final.

5

Deposit, Withdrawal & Payment Policy

Transactions on tk996 can be made via bKash, Nagad, Rocket, and bank transfer. Key things to know about payments:

  • Minimum deposit: ৳500.
  • Minimum withdrawal: ৳1,000.
  • Withdrawal requests are typically processed within 1–24 hours — even faster for VIP members.
  • Withdrawals will only be sent to the mobile banking number or bank account registered at the time of account creation.
  • Withdrawals to third-party bank accounts are not permitted.
  • Deposited funds cannot be withdrawn until they have been wagered at least once (in compliance with anti-money laundering requirements).
  • Large withdrawal amounts may require additional verification.

Tk996 does not charge any transaction fees. However, your mobile banking provider or bank may apply their own fees — tk996 is not responsible for these charges.

6

Responsible Gaming Policy

Tk996 believes that betting and casino games are purely for entertainment — not a solution to financial problems. We are committed to ensuring a healthy and enjoyable gaming experience for all our members.

  • Spending Limit: Set daily, weekly, or monthly deposit limits from your account settings.
  • Self-Exclusion: You may temporarily suspend your account for 6 months or 1 year.
  • Cooling-Off Period: Restrict access to your account for anywhere between 24 hours and 30 days.
  • Reality Check: Your session duration will be displayed on screen after a set period of time.
  • Tk996 is strictly for adults — parents and guardians are encouraged to keep their devices secure and out of reach of minors.

If you need assistance: If you have any concerns about your gaming, contact our support centre or Responsible Gaming View the page.

7

Terms Modifications & Account Termination

Tk996 reserves the right to update these terms at any time. Members will be notified of significant changes via email or an on-platform notification.

Tk996 may suspend or close any account under the following circumstances:

  • Registering with false information or failing KYC verification.
  • Running multiple accounts or misusing bonuses.
  • Exploiting system errors or bugs to gain an unfair advantage.
  • Suspicious or fraudulent activity.
  • At the member's own request.

You can close your account at any time — either through your account settings or by submitting a request to customer support.

8

Legal Restrictions & Disclaimer

Tk996 is an international online gaming platform. Members are solely responsible for ensuring their use of the platform complies with the laws applicable in their country.

  • Tk996 is not responsible for technical errors, internet disruptions, or failures of third-party services.
  • All game outcomes are entirely RNG-based and tk996 makes no guarantee of winnings.
  • Tk996 accepts no liability for losses arising from force majeure events, including natural disasters, war, or cyberattacks.

The local laws of tk996's headquarters jurisdiction apply to the interpretation of these terms and the resolution of any disputes.

9

Contact & Support

If you have any questions or need clarification about these terms, please get in touch with us:

  • Email: support@tk996.ws (typically responds within 1 hour)
  • Live Chat: Available 24/7 — via the Help Centre page
  • Office Hours: 8:00 AM – 12:00 AM (7 days a week)

If you have a dispute regarding the terms, please contact our customer support team first. Most issues can be resolved within 24 hours.

Frequently Asked Questions

Frequently Asked Questions About the tk996 App & Account Verification

This issue is usually caused by one of two things — either the app is outdated or cached files have built up. Start by clearing the tk996 app's cache from your phone's settings, then fully close and relaunch the app. If prompted to update, do so — newer versions include security patches and performance improvements. If the problem persists, uninstall the app and download a fresh copy from the official tk996 website. Installing from an old app file can cause this issue. If nothing works, contact the Help Centre — they can diagnose the problem based on your specific device.

KYC verification typically requires three types of documents. First, proof of identity — a clear photo of your National ID (NID), passport, or driving licence (both front and back). Second, proof of address — a bank statement, utility bill, or government-issued letter dated within the last three months. Third, a selfie — a recent photo of your face alongside the submitted document. All images must be clear and legible; blurry or unreadable photos will not be accepted. Verification is usually completed within 4–24 hours of document submission, though complex cases may take up to 48 hours. You will receive status updates by email once the process is underway.
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Our rules are transparent and designed to protect our members' interests. Join tk996 and enjoy a safe experience.

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